CONTACT US!
CALL US (817) 329-0223 / (972) 416-8666
Complete Transparency
EPS invoices include exact time of arrival and departure, analysis of your plumbing problem, plus details and breakout pricing of parts and labor. EPS does not engage in any deceptive pricing. The price stated is the price you get. EPS never asks you to pay travel charges. Emergency Plumbing will also bill in 15-minute increments after the first hour, which can result in additional cost-savings to you.
Your Satisfaction is Guaranteed
To make sure that you are satisfied with Emergency Plumbing Service work, EPS sends one of the Customer Service representatives to your premises (at no charge) on a monthly basis. EPS Customer Service representatives have your entire service history in their hands. They can access your information and answer any questions you may have on the spot.
FREQUENTLY ASKED QUESTIONS
Q: Do you handle only “emergencies” or can I use your services for my everyday HVAC or plumbing needs?
A: Although “emergency” is part of the name, we take great pride in providing general plumbing repairs to the North Texas area. EPS prides themselves on quality work helping customers avoid plumbing emergencies.
Q: How do you price your services?
A: Emergency Plumbing Service has standard rates based on the time of day or night you want EPS to come to you. Commercial Plumbing Service is priced by the hour, with 15 minute increments after the first hour.
Q: What areas of the Dallas/Fort Worth metroplex do you serve?
A: EPS services the entire DFW metroplex. Emergency Plumbing Service licensed plumbers are located throughout the area — they’re always just around the corner from your locations. With 24-hour dispatch systems in place, serving as the nerve center of EPS operations, EPS resides just minutes from DFW Airport.
Q: What hours are your plumbers available?
A: All hours. All days. Including holidays. Emergency Plumbing Service is available around the clock to send a licensed plumber to your location.
Q: Do you guarantee your work?
A: Yes, your satisfaction is guaranteed. Emergency Plumbing Service Customer Service representatives will visit your premises on a regular basis at no charge to make sure you are pleased with EPS service.
Q: How do I arrange for service?
A: Simply call 817-329-0223 or 972-416-8666. EPS dispatchers will take your information, locate the nearest EPS licensed plumber to your location and assign the plumber to your call. In most cases, Emergency Plumbing Service dispatcher will call you back within 10 minutes to give you an estimated time of arrival. You may also email us at dispatch@eps-ss.com.
EMERGENCY PLUMBING SERVICE CLIENTS
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